Frequently Asked Questions
Yes all sessions will be covered in full depending on your medical aid plan.
Fatima Motala Biokineticist is a cash practice, you will pay me and I will submit your claim to medical aid and they will pay you directly.
No, you will not be able to claim back for your Pilates classes from medical aid.
Yes virtual sessions are Still available for you to book
The practice is now open and operating as per normal, I will still host Virtual Sessions, but they'll be at the same price as the duration of the same session in-practice
Our 24-hour cancellation policy is still in effect to ensure we provide fellow clients with an opportunity to book a session. If you’re unable to attend due to illness or aren’t comfortable, you always have the option to book a Virtual Session.
If I have been in contact with someone who tested positive for covid 19 I will close the practice and isolate for 10 days. All patients will be rescheduled.